Track your order

Your shipping confirmation email includes your tracking number. Paste it above to see the latest carrier updates.

Tracking says “label created”?

That is normal. Your tracking number is emailed the day your shipping label is created, and your robe is finished and shipped within 2 weeks of your order. Updates appear as soon as the carrier scans it.

When will it arrive?

Once it ships, delivery takes 6–9 business days.

If you haven’t received your shipping confirmation, check your spam folder or email princesscomfort@use.startmail.com with your order number.